Privacy Policy

Esquire Deposition Solutions, LLC and its affiliates (“Esquire”, “Company”, “us” or “we”) have adopted this Privacy Policy (or “Policy”), which applies to all users of our website www.esquiresolutions.com and any of its sub-domains (the “Site”), and the account, services, Sites, applications, products and networks found at or related to the Site (the “Service”). This Policy is incorporated into and subject to our “Terms of Use”, available at www.esquiresolutions.com/terms-of-use. Unless otherwise defined in this Policy, terms used in this Policy have the same meanings as in our Terms of Use.

This Policy describes Esquire’s policies and procedures on the collection, use and disclosure of your personal information and data on our Site and through our Service. By using the Site or Service you agree to this Privacy Policy. If you do not agree with all of the terms of this Policy, you may not use our Site or Service. We may modify this Policy, at any time and for any reason, by posting the revised Policy on our Site with the updated effective date

INFORMATION WE COLLECT AND HOW WE COLLECT IT

Information you provide

In order to access or use certain features of our Services, create a User Account, and complete transactions, you will have to provide certain personally identifiable information. If you decide not to provide such information, you may not be able to create a User Account or use or access certain parts of our Site or receive certain of our Services. When using our Service, you may post, upload, transmit or create content, information and data not prohibited by our Terms of Use (“User Content”). We may collect such User Content and use it in accordance with this Privacy Policy.

Our use of cookies, log files, and other technology

Like many web-based services, we collect information when you browse our Site or use our Service through technological tools such as “cookies.” A cookie is a small text file placed on your computer’s hard drive when you visit a website. The cookie gives you a unique, random ID that enables our Site to recognize you on subsequent visits and remember your viewing preferences. We may also use cookies to track your behavior when you access other websites and services on your computer, mobile phone, or other Internet connected devices, which helps us improve the experience on our Service. Users are free to set their web browsers to prevent the acceptance of cookies, however, if you disable cookies, you will or may not be able to use or access certain Services on our Site.

When you use our Site, we also automatically receive and record information on our server logs from your browser or mobile platform. This may include the following types of information: your location; computer or device configuration; IP address and URL of referring website, if any; pages viewed; number of visitors; and length of visits. We treat this data as “non-personal information,” except where required by law to treat it as “personally identifiable information” (or “PII”). Certain non-personal information could be considered part of your PII if it were combined with other identifiers (for example, combining your zip code with your street address) in a way that enables you to be personally identified or contacted. We use non-personal information to evaluate and improve our Site and Services.

HOW WE USE YOUR INFORMATION

With your consent 

You have choices regarding the information collected by Esquire and how it will be used. As detailed below, we may use your Personal Information, Customer Data, other information we collect about your use of the Site or any Services when we have your consent. We will ask for you explicit consent to share any Sensitive Personal Information.

Personal information

We may use personally identifiable information you provide us to:

(1) provide our Services to you;

(2) verify your right to access our Site or certain of our restricted Services;

(3) respond to your questions and inquiries;

(4) provide you with targeted offers, Site content and advertising on the Site;

(5) provide you with our newsletters, marketing or promotional materials and other information that may be of interest to you, as well as from third parties, to the extent you have agreed to receive such third party communications;

(6) verify credit card authorization before any purchases or to bill you for paid Services;

(7) share information with our authorized service providers in order to provide you with the Services;

(8) improve our products, offerings, and services; and (9) protect the security or integrity of the Site and our Service.

We may also combine your personally identifiable and non-personal information and aggregate it with information collected from other users to analyze and understand how our Service is used and to improve our products, offerings, and services. We may also provide aggregated information to our third party partners so that they may understand how people use their services and how our users, collectively, use our Site.

EMAIL COMMUNICATION

We may send occasional system messages to you including emails covering network or legal functions like resetting passwords, account creation and deletion confirmations, changes to our legal policies, or major functional updates or changes. Please note that if you do not want to review legal notices from us, such as notices regarding this Privacy Policy, you may change your account preferences by contacting us at privacy@esquiresolutions.com. However, those legal notices will still govern your use of the Site and Services, and you are responsible for reviewing such legal notices for changes. We may receive a confirmation when you open an email from Esquire if your computer supports this type of program. Esquire uses this confirmation to help us monitor receipt and improve our Service.

We may also send you Esquire marketing or promotional materials by email and other information that may be of interest to you, only if you’ve requested to receive such communications. If you decide that you no longer wish to receiver any such communications from us, you may unsubscribe by using the “unsubscribe” feature included at the bottom of each email marketing communication. 

THIRD PARTY SITES AND AUTHORIZED SERVICE PROVIDERS

We engage certain third parties to perform functions and provide services to us. We may share your PII with these third parties, but only to the extent necessary to perform these functions and provide such services, and only to the extent such parties agree to abide by our Privacy Policy with respect to your PII.

Our Services may contain links to third-party websites. Esquire has no control over the information collected from or about you by any third-party sites after you have left our Site. We are not responsible, and assume no liabilities, for the privacy policies and/or practices on such other websites. When linking to another site you should read the privacy policy governing that website. Our Privacy Policy only governs information collected on our Site. 

HOW WE PROTECT YOUR DATA

We care about the security of your information. We use commercially reasonable safeguards to preserve the integrity and security of information collected and maintained through the Service. However, we cannot ensure or warrant the security of any information you provide to us or guarantee that information on the Service may not be accessed, disclosed, altered, or destroyed by unauthorized persons. We will make any legally required disclosures of any breach of the security, confidentiality, or integrity of stored personally identifiable information or personal data as defined in applicable U.S. state and federal statutes on data breach notification, and the EU’s General Data Protection Regulation (GDPR). Such notification will be made as prescribed by law, and will be undertaken without unreasonable delay, consistent with (i) the legitimate needs of law enforcement or (ii) any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system.

INTERNATIONAL TRANSFERS OF DATA

Our Services are hosted on computer servers located in the United States, where the privacy laws may differ than those in your jurisdiction. Therefore, your information may be transferred to, processed on, and stored in computers located outside of your state, province, country or other governmental jurisdiction.

If you are visiting this Site or utilizing Services from a country other than the United States, the various communications you send and receive will necessarily result in the transfer of information across international boundaries. If you are located in the European Union you should be aware that information you provide or which is otherwise collected on this Site or through any Services rendered may be transferred to countries (including the United States) which do not have data protection laws deemed as adequate as those in the EU.

By visiting this Site and communicating electronically with the Site or any Services you consent to the processing and transfer of your Personal Information and other data as set out in our Terms of Service, and which may be detailed in a separate Data Processing Terms agreement, as necessary. 

YOUR PERSONAL DATA CHOICES

You may access, requests changes to, delete, or request we may make no further use of your personal information by emailing us at privacy@esquiresolutions.com.

Upon written request, we will disclose to you or delete the personal information we hold about you. You may also request that we correct, amend or delete such personal information so that any inaccurate or incomplete personal data can be corrected or completed without undue delay. Such requests should be addressed to us at the e-mail or street address provided below in the section of this Privacy Policy entitled “Contact Us”.

Esquire will endeavor to respond to your requests to view, correct or delete your Personal Information within approximately one month or a reasonable period of time following verification of your identity.  Although we will make a timely and good faith effort to accommodate requests for access to or deletion of personal information, we may deny your requests where the burden or expense of providing such access or effecting such deletion would, in our good faith judgment, be disproportionate to the risks to your privacy, or where the rights of others would be violated.

We may also deny your requests, and may retain and use your personal information as necessary to comply with our legal obligations, resolve disputes, enforce our rights or agreements, and for other lawful business purposes.   We may also retain an archived copy of your records as required by law or for legitimate business purposes.

COMPLIANCE WITH LAW AND LAW ENFORCEMENT

We may share personal information or customer data outside of Esquire if we have a good faith belief that access, use, preservation, transfer or disclosure of the information is reasonably necessary to:

  • To comply with a legal requirement;
  • To detect, investigate and prevent activities that may violate our policies or may be illegal;
  • To enforce our Terms of Service, policies or otherwise establish, exercise or defend our legal rights;
  • To defend against legal claims, or take precautions against legal liability;
  • To protect the security or integrity of our databases, this Site or any Services
  • To respond to appropriate and enforceable requests from law enforcement agencies or  otherwise for the administration of justice including to respond to subpoenas, court orders or other legal process;
  • In connection with any legal proceeding or prospective legal proceeding;
  • To interact with antifraud databases;
  • In the event of or in connection with a sale, merger, or reorganization of our business or assets, or our dissolution or bankruptcy, or similar event; or
  • As otherwise provided in our Services Agreement with the Customer.

OUR POLICY TOWARDS CHILDREN

We are concerned about the privacy and safety of children when they use the internet. We will not knowingly request PII online from anyone under the age of 13 without prior verifiable parental consent. Our Site and Services are for general audiences and are not targeted to or intended for use by children. Unfortunately, we cannot always determine the age of a visitor to our Site or user of our Services.

YOUR CALIFORNIA PRIVACY RIGHTS

As mentioned above, the Esquire’s services are intended only for adults over the age of 18. Any California residents under the age of 18 who have registered to use the website, and who have posted content or information on the web site, can request that such information be removed from the Web Site by contacting us at privacy@esquiresolutions.com.  When making such a request the minor must state that he or she personally posted such content or information and detail where the content or information is posted.  We will make reasonable good faith efforts to remove the post from prospective public view or anonymize it so the minor cannot be individually identified.  This removal process cannot ensure complete or comprehensive removal.  For instance, third parties may have republished the post and archived copies of it may be stored by search engines or others we do not control. 

CORPORATE TRANSFER

Esquire may sell, divest, transfer, assign, share or otherwise engage in a transaction that involves, some or all of our assets, including any or all of the information described in this Policy, in the course of a corporate divestiture, merger, acquisition, joint venture, bankruptcy, dissolution, reorganization, or any other similar transaction or proceeding.

CONTACT US

If you have any questions or concerns regarding privacy using the Services, please send a detailed message to:

Jim Ballowe, Data Protection Officer
privacy@esquiresolutions.com
Esquire Headquarters
Atlanta, Georgia
2700 Centennial Tower
101 Marietta Street
Atlanta, GA 30303
T: 404.495.0777
F: 404.495.0766

Updated May 25, 2018