Build the Bottom Line

The economist John Kenneth Galbraith lumped all forecasters into two groups: those who don’t know what the future will bring, and those who don’t know they don’t know what the future will bring. This observation, while being both self-evident and humbling, hasn’t diminished one bit the business community’s ardor for the forecasting game. Some predictions…

When asked what they are looking for in a lawyer, business leaders and in-house counsel invariably say the same thing. Yes, they want a lawyer who is an expert in the relevant legal domain, whether it’s business regulation, products liability, or data privacy. Those skills are table stakes. Increasingly, the thorniest business challenges are those…

Lawyers can profit from taking a deep interest in their clients’ affairs, not only to anticipate their legal services needs but also to appreciate — and adopt, perhaps — the clients’ approach to business and service innovation. Today, as the country is emerging from the COVID-19 pandemic, many businesses are responding to what they see…

There’s no shortage of compliance hurdles and operational challenges for law firms to leap when formulating plans for bringing lawyers and staff back to the office following prolonged periods of absence due to the COVID-19 pandemic. Local health and safety mandates are first and foremost, of course. But following quickly behind are the novel challenges…

Back in 2017, we wrote about the impact that modern deposition management services can have on the leading impediments to insurance company profitability: unallocated loss adjustment expenses (ULAE), allocated loss adjustment expenses (ALAE), and losses paid out to claimants. Today, as the world emerges from the COVID-19 pandemic and into an era of uncertain insurance…

Businesses and their legal counsel are being stress-tested by unprecedented developments largely out of their control: the 2020-21 COVID-19 pandemic and growing social unrest arising from racial justice issues in the United States. Top lawyers at three multinational corporations recently explained how their organizations navigated these uncharted waters and how the experience is driving positive…